Privacy policy

Effective Date: June 26, 2026

At ALLTIME ("we", "our", "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit or make a purchase from our website.

By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

  • Full Name

  • Mobile Number

  • Email Address

  • Shipping Address

  • Billing Address

  • PIN Code

  • City and State

Order Information

  • Products Purchased

  • Order Number

  • Payment Method

  • Transaction Details

  • Shipping Information

  • Delivery Status

Device Information

When you browse our website, we may automatically collect:

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Time Zone

  • Cookies

  • Pages Visited

  • Referral Source

  • Website Usage Information

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Deliver purchased products.

  • Provide customer support.

  • Process returns, replacements, and refunds.

  • Send order confirmations and shipment updates.

  • Improve our products and website.

  • Detect and prevent fraud or unauthorized transactions.

  • Comply with legal and regulatory obligations.

  • Respond to your queries and service requests.

With your consent, we may also send promotional emails, offers, discounts, and new product updates. You may unsubscribe at any time.

3. Payment Information

ALLTIME does not store your debit card, credit card, UPI PIN, CVV, or banking credentials.

Payments are securely processed through trusted third-party payment gateways that comply with applicable security standards.

4. Cookies

Our website uses cookies and similar technologies to:

  • Improve website performance.

  • Remember your preferences.

  • Enhance your shopping experience.

  • Analyze website traffic.

  • Measure advertising performance.

  • Personalize content and offers.

You may disable cookies through your browser settings; however, some website features may not function properly.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with trusted third-party service providers necessary to operate our business, including:

  • Payment Gateway Providers

  • Courier & Logistics Partners

  • Order Fulfillment Partners

  • IT & Cloud Service Providers

  • Customer Support Platforms

  • Marketing & Analytics Providers

These service providers are permitted to use your information only for providing services on our behalf.

6. Legal Disclosure

We may disclose your information when required:

  • To comply with applicable laws.

  • To respond to legal requests or court orders.

  • To prevent fraud or illegal activities.

  • To protect the rights, property, or safety of ALLTIME, our customers, or the public.

7. Data Security

We take appropriate technical, physical, and organizational measures to protect your personal information against:

  • Unauthorized access

  • Misuse

  • Loss

  • Disclosure

  • Alteration

  • Destruction

While we strive to use commercially acceptable methods to protect your information, no method of electronic transmission or storage is completely secure.

8. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders.

  • Provide customer support.

  • Comply with legal obligations.

  • Resolve disputes.

  • Maintain business records.

After this period, your information will be securely deleted or anonymized where applicable.

9. Marketing Communications

If you choose to subscribe, we may send:

  • Promotional Emails

  • New Product Launches

  • Exclusive Offers

  • Discount Coupons

  • Festival Sales

  • Newsletter Updates

You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us.

10. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of those external websites. We encourage you to review their respective privacy policies before sharing any personal information.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page with an updated Effective Date. Continued use of our website after changes are posted constitutes your acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:

ALLTIME Customer Support

Email: Contact@alltimecart.com

Website: https://alltimecart.com

We aim to respond to all privacy-related inquiries as promptly as possible.